The situation
Christine and the team from Fresh Lunch Fairy manage delivered canteen catering services to 26 schools that range in size from 126 to 800 students.
They offer a mix of hot and cold meal options, with each school offering students a meal service 1-2 times per week. This means Mondays and Tuesdays are relaxed; Wednesdays, Thursdays and Fridays are very busy.
Fresh Lunch Fairy also runs ad-hoc special food days, like Pizza Days or footy Hot Dog days.
What they did
Fresh Lunch Fairy was looking for a simple ordering solution that aligned with the way their kitchen and production operations work.
Christine says that it also needed to be easy to use.
Christine chose Flexischools because it ticked all these boxes - plus she liked how simple order printing is.
"The switch to Flexischools was made really easy by the team and the communication. I really didn't have to do anything other than tell the schools that we were changing providers."
Today, Christine's weeks are still busy, but Flexischools helps her stay organised.
The team makes use of Flexischools' order cut off times, and quantity sell limits to manage stock ordering and minimise wastage.
"I really like that we get emailed the reports on a Friday or the Saturday. I can work out my ordering for the next week based on what we've sold the previous week."
They also use the Flexischools Special Event/Food service functionality to run a variety of fun services, such as Pizza Day, or hotdogs for Footy Day.
"The customer service has been wonderful and the printing process being in one screen is a lot easier."
The results
"Since switching to Flexischools, I've seen a significant increase of around 300-400 orders per week"
Christine says she's had nothing but good experiences with Flexischools, and that a few things have led to that - in particular she mentions:
- the Flexischools system is really easy to use
- the reports are accurate
- printing all from one screen is really easy
- Flexischools' parent app is really easy for parents to use to place their orders
- customer service has been wonderful
Here's what Christine had to say about her experience using Flexischools:
